Refund Policy

Last updated: 19 September 2026

Automatic refunds

• Canceled orders — the full charge is returned to your wallet automatically.
• Partial orders — the undelivered part is refunded to your wallet automatically.

When a refund is not possible

• The link was private, deleted, changed or incorrect when the order was placed or during delivery.
• The order has already been completed as described.
• Drops after delivery on services that do not include a refill guarantee.
• Duplicate orders placed on the same link while another order was running.

Refill guarantee

Services marked Refill can be refilled from the Orders page for the period shown in the service description.

Wallet funds

Added funds are meant to be spent on The Google Smmm. Refunds of unused balance to the original payment method are reviewed case by case within 7 days of the deposit and may be subject to payment-gateway fees. Bonus balance is never withdrawable.

Chargebacks

Please contact us before opening a dispute with your bank or payment provider. Disputes on balance that has already been used are treated as fraud and lead to account suspension.

How to request a review

Open a ticket with the order ID or payment reference. We answer most requests within 24 hours. Email: